The controller of personal data processed through this website is Erick Francisco Aldrighetti Descarte, responsible for the VIASA Virtual Airlines community.

VIASA Virtual Airlines is not a real airline or a separate legal entity. It is an independent, non-profit flight-simulation community.

Privacy contact: [email protected]

Depending on the features used, VIASA Virtual Airlines may process:

• Account and identification data: first name, last name, callsign, email address and country.
• Preferences such as language and time zone.
• Identifiers voluntarily linked to FSAirlines, VATSIM, IVAO, SimBrief or Discord.
• Voluntary profile information such as display name, biography or avatar.
• Simulation activity including flights, events, ranks, statistics and participation.
• Technical and security data including IP address, browser, access, audit and session records.
• Data required for transactional communications and delivery.
• Information required to record acceptance of this policy.

Passwords are not stored in plain text. Cryptographic representations are stored for authentication.

Special categories of personal data and real-world financial information are not intentionally requested.

• Create, verify, maintain and administer pilot accounts.
• Manage authentication, sessions and password recovery or changes.
• Verify pilot membership through FSAirlines and link accounts with virtual-airline activity.
• Provide profiles, statistics, events, rankings, documentation and pilot tools.
• Send necessary transactional communications.
• Detect and prevent abuse, unauthorized access, fraud or misuse.

Depending on the operation, processing may be based on consent, the necessity of providing requested functionality and the legitimate interest in maintaining platform security, integrity and proper operation.

Where processing is based on consent, it may be withdrawn at any time without affecting prior lawful processing.

VIASA Virtual Airlines does not sell, rent or commercially trade personal data. Technical providers may process certain data where necessary to host, maintain, protect or provide the platform.

These services may include web hosting, email, infrastructure, security, CDN and abuse-prevention providers.

The website uses Cloudflare for security, performance and network protection. Cloudflare may process technical data such as IP addresses and traffic information. View the Cloudflare Privacy Policy.

Where the portal integrates with FSAirlines or other simulation platforms, only the information required for the relevant functionality or pilot verification is processed.

Infrastructure and technology providers may be located in different countries. Where international-transfer rules apply, the required mechanisms and safeguards will be used.

The website uses cookies and other storage mechanisms that are strictly necessary for sessions, authentication, security and preferences such as the selected language.

These technologies support essential features and are not used to create advertising profiles.

Account data is retained while required to maintain accounts and provide services. It may later be retained for a reasonable period to manage requests, security, audits, incidents or applicable obligations.

Technical logs, recovery tokens, audit records and transactional communications may have different retention periods according to purpose.

Personal data will not be retained longer than necessary.

Where applicable law provides such rights, users may request access, correction, erasure, restriction, portability, objection or withdrawal of consent.

Requests may be sent to [email protected]. Users may also lodge a complaint with the competent supervisory authority where applicable.

Creating and maintaining an account particularly requires a name, valid callsign, email address, country, language and credentials. Without them, an account cannot be used.

Other data such as external identifiers, biography or avatar may be optional unless a feature states otherwise.

VIASA Virtual Airlines does not use personal data to make solely automated decisions that produce legal or similarly significant effects.

Where applicable law requires parental or legal-representative authorization to process a minor’s personal data, authorization must be obtained before using services that require such processing.

The community includes users from different countries. Personal data will be processed in accordance with the law applicable in each case.

VIASA Virtual Airlines applies reasonable technical and organizational measures to protect accounts and data against unauthorized access, loss, alteration or improper disclosure.

No Internet-connected system can guarantee absolute security; measures are reviewed and improved where necessary.

The policy may be updated when functionality, providers or applicable requirements change. Material changes will update its version and date.

For privacy enquiries or requests: Erick Francisco Aldrighetti Descarte — [email protected].

The SayIntentions.AI integration is optional. You can use the VIASA portal without connecting your account. If you connect it, you authorise VIASA to store your personal key in encrypted form and to send VIASA’s operational profile and your chosen context when you request a synchronisation. You can preview the content before sending it.

The context may include your name, callsign, rank, language and operational base or location. Depending on your selection, it may also include a scheduled route, an FSAirlines booking with flight, aircraft, passenger and cargo details, or an event leg with its instructions and progress. If you choose SimBrief, VIASA uses your Pilot ID to retrieve your latest flight plan. VIASA may send operational information from the plan, such as airports, aircraft, fuel, altitude, alternate airport and planned times. VIASA uses your Pilot ID for the SimBrief lookup and does not include it in the context sent to SayIntentions.

VIASA uses the encrypted key to authenticate requests to SayIntentions. The portal records your connection authorisation, its date and IP address, connection status, the latest context and operation outcomes. It also caches FSAirlines bookings and SimBrief flight plans to reduce lookups.

You can change the context you send or disconnect your account from the pilot panel. If you choose “Neutralize and disconnect”, VIASA asks SayIntentions to replace the previous context with a neutral one and deletes the local key when the provider confirms the operation. If you choose “Delete local connection only”, VIASA deletes the key and the last context you sent may remain with SayIntentions.

The pilot’s personal SayIntentions key is stored encrypted in the CMS and used to authenticate requests to the provider. The system records connection consent, its date and IP address, connection status, last-context information and operation results. The CMS caches FSAirlines bookings and SimBrief plans to reduce requests. The integration does not automatically add the pilot’s email, date of birth or IVAO/VATSIM identifiers to the context.

Pilots can change their context and request disconnection. The normal procedure first attempts to overwrite remote context with neutral information; the local key is removed only after provider confirmation. A forced local disconnection does not demonstrate remote removal or neutralization. Further effects and retention by the provider are governed by its applicable terms.

The integration uses the operational context you choose to share to personalise VIASA’s simulation services. VIASA relies on your consent to store your personal key in encrypted form and send the context when you request a synchronisation. You can withdraw your consent at any time by disconnecting your account from the pilot panel.

When you request a synchronisation, VIASA sends the operational context you selected to SayIntentions.AI, operated by SayAgain Solutions LLC, through the importVAData function. To learn how SayIntentions handles and retains the data it receives, or how to request deletion, see its privacy policy.

VIASA’s weekly cleanup is configured to delete successful synchronisation logs older than 180 days and warning and error logs older than 365 days. VIASA’s cache cleanup is configured to remove cached FSAirlines bookings and SimBrief flight plans retrieved more than 24 hours earlier. After you disconnect your account, the cleanup also removes the local connection record if the account remains disconnected and VIASA no longer holds the key.

Our hosting states that it creates daily automatic hosting backups and retains each backup for 30 days. VIASA makes manual database backups, usually once a month, with no fixed schedule. When VIASA creates a new manual backup, it deletes the previous one.

For questions about the data SayIntentions retains, contact the provider at  [email protected]. For requests about VIASA’s processing of your data, use the contact listed in VIASA’s main privacy policy.